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Service

Service

We are a solid and highly reliable service partner with over 20 years of experience in supporting retail and other industries. Our team consists of 400 specialists providing comprehensive support services for IT products and systems. We offer rapid response services 24.7.365.

Explore our solutions

On-site field service for hardware and software

Round-the-clock IT and technical support for outlets across the country.

Service Desk

A proprietary system where you have access to information about the service in real-time.

POS Terminals – Installation & Service

The largest in Poland, it consists of several teams, including a field service team.

Recycling machine installations and implementations

We provide comprehensive services in recycler installation, offering full technical support and integration with IT systems.

POS Terminal Commissioning

Preparation of devices, including diagnostics, for use by the field service.

Single Point of Contact

SPoC is a service that focuses on support in comprehensive customer service and efficient processing of applications in a given company.

Go Green Retail

Offer ecological solutions for equipment use and assistance in implementing individual strategies within the framework of ESG directives.

Point of sale inventory services

We offer efficient and reliable IT inventory resource services across your retail network.

Print service outsourcing solution

Print outsourcing (or print management) involves delegating the entire process related to printing materials to an external company.

Retail store openings and re-modelling service

We are experts at supporting International, retailers, and businesses into fast-growing European markets.

Seasonal SLA

Ensures business continuity during the client’s most critical periods.

Scale Calibration & Certification

Our team of experts ensures scale accuracy and full compliance with industry standards and legal regulations.

SCO Maintenance Services (Self-Checkout)

We provide a comprehensive suite of services to ensure the seamless operation and regulatory compliance of self-checkout systems.

Telecommunication & Low-Voltage Installations

We deliver end-to-end deployments at any customer location, including CCTV, PA systems (Public Address), structured cabling, and footfall counters.

Full-Service Coverage Central Europe

We provide installation, maintenance, and service across the new EU markets. We will design the most appropriate team to meet your requirement. Our field-based services are deployed with real time SLA.