Service

We are a solid and highly reliable service partner with over 20 years of experience in supporting retail and other industries. Our team consists of 400 specialists providing comprehensive support services for IT products and systems. We offer rapid response services 24.7.365.

Service desk
Support IT

Full-Service Coverage Central Europe

We provide installation, maintenance, and service across the new EU markets. We will design the most appropriate team to meet your requirement. Our field-based services are deployed with real time SLA.

Koordynator kontraktu w serwisie

Our service includes:

Access to experienced and qualified specialists 24/7/365

Expertise as a hardware manufacturer and a software developer for the retail industry

Immediate reaction to each reported problem

Handling highly complex instructions

Comprehensive approach to service

Proprietary ticketing system and dedicated Contract Coordinator

Our service in numbers

Developer

+50

customers served

+70k

on-site interventions

330k

issue notifications

52k

locations in Poland served

13

countries

+400

employees

Rozwój kariery

Our current service structure has over 400 people working in specialized support areas:

1st line support

Field service

Support service management

IT project management

Implementation and infrastructure projects

Logistics support

Do you need a reliable IT services provider?

Then, you are in the right place. We would be happy to talk to you about your next project.