Implementation of SmartKSeF for Communication with KSeF by Auchan.

Auchan is one of the leading retail chains on the Polish market. The company operates over 70 outlets across the country, runs stores in various formats, develops an e-commerce channel, and works with franchisees. To meet the requirements of the National e-Invoicing System, the chain has relied on Exorigo-Upos’ proprietary solution, SmartKSeF.

Challenge

The main implementation challenge at Auchan was handling documents in a highly extensive, multi-system IT environment. This architecture uses a variety of data formats and specific data-exchange methods.

The project had to seamlessly combine these diverse elements while ensuring trouble-free handling of both key streams: sales and purchase invoices. This scale of operations required precise analysis and efficient coordination.

As Eric Delahousse, Chief Financial Officer at Auchan Polska, emphasises:

The implementation of KSeF has a key impact on the effective conduct of business operations and concerns critical invoicing processes – especially important in the retail sector. That is why we are conducting advanced implementation work, for which we have invited Exorigo-Upos, a proven partner in providing technological solutions for the retail industry.

Solution

The implementation of the SmartKSeF platform has been closely aligned with Auchan’s architectural and organisational specifics. The work so far has been focused on two key areas:

Handling sales invoices

We ensured stable transmission of sales invoices and corrections, standardised data, and unified communication across previously distributed source systems.

Handling purchase invoices

We implemented mechanisms to download and process cost documents directly from KSeF. As part of this stage, the following have been implemented:

• automatic classification of purchases,
• digital handling of document circulation,
• multi-level access permissions,
• validation of invoices downloaded from the Ministry’s system,
• mechanism for automatic correction of supplier errors.

Result

With the implementation of SmartKSeF, Auchan has gained a consistent tool for managing the entire structured invoice workflow. Progressive automation reduces manual operations, speeds up data verification, and proactively catches errors before they affect accounting processes.

The work is proceeding according to the assumed schedule, and the partnership with Exorigo-Upos continues. Next steps include expanding the integration scope and further automating the business logic.

The project in Auchan shows that implementing KSeF in a large organisation is not only a legal obligation, but also an excellent opportunity to organise the document-flow architecture and optimise processes at the interface of many IT systems.