Implementation of self-checkouts for a Polish clothing brand

Challenges

In May, one of the largest clothing companies in Central and Eastern Europe partnered with Exorigo-Upos to implement self-service systems in its outlets. The project’s biggest challenge was installing SCOs in 21 stores in seven days. Due to the short implementation time and planning complications (e.g., furniture blocking access to Dropbox), the project required efficient problem identification and ongoing problem solving.

Solution

The work of Exorigo-Upos technicians had to take place in the morning to complete the installations before the stores opened. The key stages of the work included:

The project faced several significant challenges that affected its implementation. First, the very short response time put the team under great pressure, making it difficult to plan and execute tasks effectively. Problems related to equipment supply forced the search for temporary solutions and affected the work schedule. In addition, the short time between the pilot installation and the rollout required extremely efficient organization and minimized the possibility of thorough testing and elimination of errors before full implementation. These challenges required the team to be highly flexible and quick to make decisions to ensure the project’s success.

Summary

Exorigo-Upos’s project to implement SCO systems was ambitious and required fast work and effective problem-solving. Thanks to the technical team’s professionalism and commitment, all planned stores were equipped with new systems in just one week. This implementation allows for testing modern self-service solutions, which can benefit both customers and the company itself.