Czy e-paragony są bezpieczne?

Tak. Systemy cyfrowe zapewniają wyższy poziom bezpieczeństwa niż tradycyjne wydruki, a dane są chronione zgodnie z regulacjami RODO i normami bezpieczeństwa.

Jakie są korzyści z e-paragonów?

E-paragony przynoszą korzyści zarówno klientom, jak i retailerom. Dla sklepów oznaczają oszczędności finansowe, mniejsze zużycie papieru, uproszczenie procesów i możliwość budowania wartościowej bazy klientów. Z perspektywy konsumenta to wygodny, bezpieczny i łatwo dostępny dowód zakupu, który ułatwia zwroty, reklamacje oraz kontrolę budżetu.

Jak klient otrzymuje e-paragon?

Najczęściej poprzez aplikację mobilną, e-mail, lub SMS-em. Wymaga to jednak zgody na przekazanie danych.

Czy e-paragon można wykorzystać do zwrotu lub reklamacji?

Oczywiście – jest równoważny z paragonem papierowym i w pełni akceptowany podczas reklamacji.

Offer
Software & Ecosystems
SmartHub – sales fiscalization

SmartHub – a dedicated solution for sales fiscalization

The modular solution allows for mandatory fiscalization, integration with KSeF, and environmentally friendly e-receipts for the omnichannel sales model. SaaS services cover the entire scope of sales registration and documentation.

The SmartHub system guarantees effective fiscalization and short production start-up time.

Delivered as a SaaS service

Easily connect to software provided as a cloud solution

Redundancy of all system components

Ensuring high availability and reliability of SmartHub e-fiscalization

Guarantee of speed, reliability, and security

Over 25 million transactions were fiscalized in our system in 2022

The modular SmartHub e-fiscalization system provides comprehensive support for recording, documenting, and reporting sales to end customers or seller systems.

Fiscalizes sales on fiscal printers.

Provides e-receipts and simplified e-invoices.

Issues and delivers VAT e-invoices to end customers or seller’s systems.

Reports receipts and VAT invoices to the seller’s systems, issued for registered sales.

Exports fiscal daily reports.

Discover the possibilities of SmartHub

Arrange a DEMO

Sales fiscalization is an absorbing process and requires special knowledge.

As a manufacturer of fiscal devices, we have been expanding it for 30 years. And we have been dealing with automatic fiscalization for over ten years. Choose the modular SmartHub solution, which guarantees the fiscalization of each transaction received.

SmartOrder

It is a point of contact for all systems: e-commerce, WMS, marketplace, mobile, courier, click & collect, etc. It helps manage a pool of printers(owned or outsourced) and ensures automatic fiscalization. Read more

E-RECEIPT+

It provides electronic receipt support, including storage, sharing, distribution, and personalizationof receipt visualization. It automatically generates VAT and correction invoices, is integrated with KSeF, and guarantees compliance with future fiscal law regulations. Read more

SmartKSeF – SmartInvoice

It automatically generates VAT and correction invoices, is integrated with KSeF, and guarantees compliance with future fiscal law regulations. Read more

In a modern sales model:

customers buy 24/7,
transaction volumes change dynamically,,
paper receipts no longer meet real business needs,
regulatory compliance is paramount.

SmartHub handles the entire fiscalization process, allowing teams to focus on offering development and customer experience.

We provide full support for all technical and organizational aspects

Our extensive experience allows us to offer comprehensive technical and organizational support. That includes providing infrastructure, foreign licenses, Service Desk support, maintenance, and implementing changes related to legal updates. Additionally, fiscal printers can be placed in specially prepared rooms at Exorigo-Upos, ensuring redundancy in power supply, network connections, and climate control.

Low entry threshold and short time-to-market.
Discover the other seven advantages of the SmartHub e-fiscalization system:

It guarantees the fiscalization of each received transaction.

It generates purchasing documents:: e-receipts, simplified e-invoices, and VAT, and delivers them to the customer or seller’s systems.

It’s simple and provides a sense of complete control – one process and point of contact between the order system (e-commerce) and fiscalization (SmartHub).

It supports being green – saving paper, electricity and reducing the carbon footprint.

It evenly loads printers – it performs load-balancing.

It automates the process of closing the fiscal day.

It complies with all legal requirements concerning fiscalization.

Do you need a reliable IT services provider?

Then, you are in the right place. We would be happy to talk to you about your next project.

FAQ

What is SmartHub?

SmartHub is a cloud-based service that automates the fiscalization of sales in online stores and mobile applications. It consists of two main components: SmartOrder (fiscalization) and e-Receipt+ (e-receipt generation and delivery).

For which companies is SmartHub the best solution?

SmartHub works exceptionally well for organizations that:

launch a new online store or mobile application,
expand your existing business by selling goods, services, or digital accessories through an online channel,
handle a large or variable volume of transactions,
they want to eliminate paper receipts and automate fiscalization.

Does SmartHub require the purchase of its own infrastructure?

No. SmartHub is a cloud-based service. The customer does not need to invest in servers, licenses, or maintain local fiscal printers. Printers are hosted and operated in a dedicated, secure environment (Fiscal Room).

What does the technical integration look like?

Integration is done via API:

the client’s system sends fiscalization orders to SmartOrder,
fiscalization status and daily reports are provided by callbacks,
e-Paragon+ provides e-receipt data, including a PDF file.

The integration does not block the sales process and can be carried out asynchronously.

Does SmartHub support e-receipts?

Yes. SmartHub allows you to generate e-receipts in PDF format. E-receipts can be:

transferred to the customer’s systems,
stored in the SmartHub repository,
used instead of paper printouts.

Do e-receipts have to be sent directly to customers?

No. SmartHub allows for a flexible approach – e-receipts can be received:

directly to the buyer,
only to the seller’s system,
or to another business system of the customer.

The distribution method depends on the adopted scenario.

How long is the data stored?

Data on fiscalized transactions is stored in fiscal printers for the entire period of their operation, and e-receipts are stored for 2 years. All in accordance with the applicable requirements.

Is SmartHub scalable?

Yes. The service supports:

many fiscal printers,
printer pools,
dynamic growth in the number of transactions.

Thanks to this, SmartHub works well at the start of sales, during large volumes, and during sales peaks.

What does fiscal reporting look like?

SmartOrder generates daily fiscal reports that are automatically transmitted to the client’s system via a dedicated callback. This allows you to control and automate your reporting processes easily.

Is SmartHub compliant with fiscal regulations?

Yes. Compliance with current and changing fiscal regulations is provided as part of the subscription. Updates and adjustments are made on the Service side.

What kind of security does SmartHub provide?

the service runs on the Microsoft Azure public cloud,
is covered by a guaranteed SLA,
undergoes regular safety tests,
ensures high availability and business continuity.

What does the post-implementation support look like?

As part of the subscription fee, the client receives:

support of technical teams in accordance with SLA,
monitoring the operation of the service,
updates and optimizations,
a dedicated contract manager.

How long does it take to implement SmartHub?

Implementation time depends on the scope of integration and the customer’s system readiness. The service offers a test environment, analytical support, and assistance in UAT testing, which significantly speeds up the production start.

Is SmartHub suitable for selling services and not just products?

Yes. SmartHub is independent of the type of goods sold and is perfect for models of selling services, packages, subscriptions, or digital add-ons.

How to start cooperation?

The first step is to discuss the business and technical scenarios. On this basis, the service scope, integration model, and implementation schedule are selected.
Contact us to discuss the details.