Innovation in click & collect – parcel machines. Is phygital the present and future of retail?

Phygital is revolutionising retail by seamlessly merging physical and digital experiences. Consumers now expect innovative solutions that enrich their shopping path.

Upgrading stores with parcel machines

Our RetailTech 2024 report shows that 29% of companies focus on upgrading their stores as a key growth strategy. Automation stands out as the most important trend in retail, with 44% of respondents investing in this area.

Our cooperation with Cleveron confirms this trend. They have chosen us as the installation and service partner for their innovative parcel machines, which take click-and-collect to a new level.

There are different types of these machines, detailed descriptions and technical parameters available on Cleveron’s website. Thanks to our Implementation Technicians, you can see one of these vending machines before the full store arrangement.

Why should you implement parcel machines in your store?

Installing a parcel locker benefits both the store and its customers. Automation significantly reduces the time it takes to pick up orders, increasing customer convenience and allowing store staff to focus on customer service and assortment management.

Chains like Zara and H&M have already integrated vending machines into their stores. Given the scale of e-commerce orders and returns, more brands are sure to seek these improvements. This is especially relevant in the fashion industry, which is educating consumers on more environmentally sustainable ways to pick up and return online orders in brick-and-mortar stores.

We invite you to read the case study:
https://www.exorigo-upos.com/case-study/cleveron/