TOP 10 technology trends for 2023 according to Gartner

According to data from analyst and research company Gartner, 94% of CEOs want to maintain or further accelerate the pace of digital transformation “imposed” by the pandemic. Surely this must be influenced by the fact that technologies are making a valuable contribution to the desired business outcomes. But which of these solutions will be key? Which should be relied upon in particular? A Gartner report outlining the most important technology trends for 2023 provides answers to these questions.

1. Digital immune system

A digital immune system combines practices and technologies together, such as artificial intelligence (AI)-augmented testing and software supply chain security, to increase the flexibility of a company’s operations and its resilience to potential crises. According to Gartner – organisations that invest in building a digital immune system will significantly increase customer satisfaction by reducing the risk of business downtime.

2. Applied observability

Observability describes the extent to which the internal state or condition of a complex system can be understood from reading external signals. The use of observability enables rapid response to unforeseen situations and thus facilitates proactive planning of business decisions. Companies that begin to apply observability will reduce the decision-making time in their business processes (or IT processes) and thus secure a competitive advantage.

3. AI trust, risk and security management (AI TRiSM)

Artificial intelligence (AI) requires new forms of managing its trust, risk and security – conventional solutions will not provide this. AI TRiSM supports the governance of AI models, their trustworthiness, integrity, reliability, security and effectiveness. Organisations that ensure the transparency and security of AI will achieve improved performance in terms of AI adoption, achieved business goals and user adoption (it determines how quickly users adopt innovations).

4. Industry cloud platforms

Businesses can use cloud platforms to create unique and distinctive digital business ventures. This will ensure that such a solution can be brought to market quickly and efficiently. Industry cloud platforms enable the transition from generic solutions to platforms designed to fit the specifics of the user’s industry. According to Gartner, by 2027, more than 50% of enterprises will use industry-specific cloud solutions to accelerate their business growth.

5. Platform engineering

Forward-thinking companies have begun to build operational platforms that sit between the user and the backing services on which they rely. Engineering platforms optimise the developer experience within the company and influence the acceleration of the digital development of the enterprise. A huge number of software engineering providers will set up platform teams that function as internal providers of reusable services, components or tools.

7. Superapps

Superapp is a platform that provides users with consistent and personalised applications and services. Users will be able to activate their own set of apps, providing them with a highly personalised and contextualised digital experience. By 2027, more than 50% of the world’s population is expected to use multiple super-apps on a daily basis.

8. Adaptive AI

Adaptive AI systems, by learning behavioural patterns from human and machine experiences, enable a model to change its behaviour – to adapt faster to changing environments. AI solutions use real-time feedback to continually update their knowledge and skills and adapt their goals.

9. Metaverse

Metaverse technology allows people to replicate or enhance their physical activities. This could happen by transporting or extending physical activities to a virtual world or by transforming the physical one. Through virtual workspaces and the use of internal metaverse experiences, known as intraverses, organisations are developing ways to ensure better employee engagement and collaboration.

10. Sustainable technology

Sustainable technology is a framework of digital solutions that can be used to achieve good ESG (that is, reporting on a company’s environmental, social responsibility and corporate governance activities) performance. Investment in sustainable technology also has the potential to increase operational ‘resilience’ and financial performance, while providing the company with new growth opportunities.