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The topic of artificial intelligence in retail is of great interest today – especially in the context of the much-desired personalisation and automation of processes. However, in the maze of theoretical publications, it is worth looking for specifics. That is why we recommend the interview that Ilona Mrozowska from the PortalSpozywczy.pl website conducted with a representative of Exorigo-Upos.
Dariusz Stolarczyk brings a unique perspective to the discussion about AI. For many years, he managed a large retail network, and today he combines this experience with strategic consulting on modern technologies for our clients. Against the background of hundreds of industry articles on artificial intelligence, this conversation stands out for its exceptionally pragmatic approach and sober assessment of the possibilities and legitimacy of implementations.
As Dariusz emphasises in the interview:
“Artificial intelligence gives you more flexibility. It can complement the manager’s work, suggest solutions, analyse data, and respond to recurring situations. However, it does not replace thinking about business. It is a tool that needs to be well woven into existing processes.”
The food industry, with which Exorigo-Upos works closely as a technology partner, offers great potential for AI applications. This is directly due to the scale of its operation. Food chains generate high sales but also face high logistical, operational, and employee costs. The room for optimisation is therefore extremely large here.
One of the key challenges remains reducing losses of fresh goods (e.g., vegetables and fruit). In this particular area, improving forecast accuracy by just a few percentage points translates into a measurable, expected business effect.
Where else can artificial intelligence really help in trade?
We invite you to read the entire conversation, which disenchants technological buzzwords: [Read the full interview with Dariusz Stolarczyk on PortalSpozywczy.pl]
