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OmniCommerce for RETAIL. Connect online and offline sales into one seamless ecosystem

Created through sales system deployments for Poland’s largest retailers, its modular design integrates various sales channels into one platform. The solution’s robustness is best shown by its successful track record across more than 15,000 checkouts.

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OmniCommerce for RETAIL

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The solution’s modularity allows for combining many sales channels in one system.

It provides a consistent customer-centric sales model.

He takes care of the integration of all sales channels.

Functionalities of the modular OmniCommerce for RETAIL system.

Sales app

Comprehensive operational possibilities: user authentication, central returns based on receipts, loyalty, and gift cards, support for suspended transactions, significant returns, the ability to work on any cash register, various fiscal printers, a full range of hardware, and system independence.

Mobile solutions

Comprehensively available: iOS, Android, and mSCO; they also support self-service checkouts (SCO) with various systems, e.g., Wincor, NCR, or native method.

Devices with design consultations

We offer a full range of solutions supporting customer service: the One Queue system, Fakturomats, or InfoKiosks, which affect the customer’s positive feelings in the store.

Loyalty

One of the system’s features is the division into account types, which supports customer segmentation. Account-linked vouchers with different patterns, ways to spend, and use are also available, as well as eBON as a means of payment. In addition, it will handle points and stickers as rewards associated with the account and simulate transactions without a card, which may affect the potential profit and complaints, and expected returns with the recalculation of points.

Sales

Supported both in mobile applications and the standard approach via eKupon with information. In the promotions module, you can specify detailed conditions, e.g., products, sets, baskets, combinations with coupons, loyalty cards, and ranges of stores, terms, and payment methods. In addition, we define the type of reward, e.g., new price, position discount or X in price Y, and exclusion of goods or baskets.

CloudEFT Payment Hub

Our proprietary solution ensures the highest standard of card payment security, guarantees uninterrupted payment service, and solves many related problems. Read more about the key here.

SmartCard System

Experts in sales systems created it. It includes the inclusion of support for gift cards in the entire sales system. It is integrated with the OmniCommerce solution system. Conveniently operated in CMS and also checked in sales networks in Poland.

E-commerce fiscalization

The modular solution allows you to address the following for the omnichannel sales model: mandatory fiscalization, integration with KSeF, and environmentally friendly e-receipts.

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Modular system solutions for managing sales, service, and orders in stationary stores.

Store

The module is responsible for the functionalities related to the operation of the store: the beginning and end of the working day, remote management of cash registers, the current view of the store, and the statement of receipts. They are available depending on the user’s permissions; they can apply to a single store or the entire network.

Safe

Records information about deposits and withdrawals—the movements of means of payment mirror physical money transfers. As part of this module, we gain access to a list of all money transfer operations, the status of the safe, and information about cashier changes.

Reporting

It enables various reports:periodic, broken down into different groups for the cash register and the cashier, cash, returns, deposits, and withdrawals with the accuracy of individual operations,promotions along with its effects, sales broken down by VAT rates and assortment.

Administration

The module, among others, introduces dictionary data, such as VAT rates, units, reasons for price changes and returns, types of payments/deposits/withdrawals, currencies, a preview of information about the goods list (data sent from the ERP system) and configuration of roles and permissions.

Invoices

It issues VAT invoices and enables access to documents published in the sales application, such as correcting papers and duplicates.

Warehouse

It supports flexible handling of warehouse documents, FIFO.LIFO, inventory, multiple warehouses within one store, central view of inventory, reporting, and orders.

Discover the 5 advantages of the OmniCommerce for RETAIL system:

1

It has a modular omnichannel architecture.

2

It is flexible in terms of software & hardware.

3

Adapted to legal changes on an ongoing basis.

4

Supports sales processes at large retailers.

5

It has been operating for years in Poland and other European countries.

FAQ

What is OmniCommerce for RETAIL and how does it implement the Unified Commerce concept?
OmniCommerce for RETAIL is a modular, Unified Commerce-class platform that blurs the lines between online and offline sales. The system integrates dispersed customer touchpoints—such as brick-and-mortar stores, e-commerce, and mobile apps—into a single, cohesive ecosystem. This allows retail chains to manage their offerings, inventory levels, and pricing policies centrally, providing customers with an identical Customer Experience regardless of the chosen channel.
What are the key modules included in the OmniCommerce for RETAIL system?
The system features a modular architecture that enables flexible scaling to meet business needs. The main components include:
  • POS Sales Application: Intuitive handling of transactions, returns, and loyalty programs across various device types.
  • OmniCommerce Mobile: Full sales functionality on iOS and Android (mPOS) and support for Self-Checkout (SCO) systems.
  • Loyalty Engine: Advanced real-time management of promotions, e-vouchers, and customer segmentation.
  • Payment Hub & Fiscalization: Integration with Cloud EFT systems and tools for e-fiscalization and e-receipts.
  • Self-Service: Management of info-kiosks, automated invoice stations, and queue management systems.
What specific business benefits does an omnichannel strategy provide?
Implementing the OmniCommerce platform eliminates “data silos” and delivers measurable results:
  • Increased Conversion: Driven by services such as BOPIS (Buy Online, Pick Up In Store) and Click & Collect.
  • Operational Efficiency: A Single Source of Truth for inventory and pricing reduces errors and management costs.
  • Customer Loyalty: Seamless returns across any channel and a consistent purchase history build a positive Frictionless Retail experience.
Who is the OmniCommerce for RETAIL system designed for?
The solution is dedicated to Enterprise-level retail chains operating in a hybrid model. It is ideal for companies seeking a scalable platform capable of handling high transaction volumes and complex ERP integrations. The system excels wherever the speed of deploying new sales models and centralized promotion management is critical.
How does OmniCommerce integrate with other Exorigo-Upos products?
OmniCommerce for RETAIL acts as the integrator for the retail ecosystem. It is natively connected to solutions such as:
  • SmartHub: Automation of e-commerce fiscalization.
  • E-Paragon+: Full digitalization of sales documents.
  • KSeF: Readiness for integration with the National e-Invoice System.
  • Shelf Edge / NetTickIT: Price consistency on shelves through label automation. Thanks to its API-based architecture, the system can also be easily connected to external analytical tools and CRM systems.

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